ANZ Banking Group is set to bolster security within its ANZ Plus platform by introducing ‘Scam Safe’ features, including advanced controls for fraud detection and protection against scams. CEO Shayne Elliott highlighted the bank’s commitment to customer safety, emphasizing the proactive measures, such as warning customers about scams and leveraging AI to identify and prevent financial crimes.
ANZ Quietly Launches Digital Home Loan Platform
ANZ Plus quietly debuted its digital home loan platform, streamlining the assessment, approval, and settlement processes. The platform boasts pre-populated data, automated credit decisions on a cloud platform, and self-service tools for customers. With over 500,000 customers and $10 billion in deposits since its launch 18 months ago, ANZ Plus operates as a fully-fledged business line within Australian retail, offering a contemporary banking experience.
ANZ Reports FY23 Tech Spend of $1.7 Billion
ANZ reported a total operating expense of $10.1 billion for FY23, allocating $1.7 billion to technology initiatives. The bank emphasized its focus on cybersecurity, with ‘Scam Safe’ features for ANZ Plus and ongoing efforts to block malicious activities. Additionally, ANZ quietly launched a digital home loan platform under ANZ Plus, showcasing its commitment to innovation and customer-centric solutions. The bank reported a cash profit from continuing operations of $7.405 billion, marking a 14 percent increase from the previous year.