I co-run one of Australia’s leading SEO agencies. Last year, our team took out the number one SEO award from nearly 900 entrants, and we’ve recently published a book on SEO. It’s...
The NSW government is changing the way it sources and manages whole-of-government technology services. The overhaul will end two long-standing outsourcing deals and replace them with a new modular model.
New structureThe Department...
Kmart Australia broke privacy rules by running a facial recognition program in its stores for two years.
The Office of the Australian Information Commissioner (OAIC) said the retailer gathered biometric data from people...
Lendi Group, the parent of Aussie Home Loans and Lendi, has rolled out an “agentic AI-powered” app to help customers manage home loans, track rates, and monitor equity growth. The group wants...
Western Sydney International Airport is preparing to welcome its first passengers in late 2026, but questions remain about how travellers will actually get there. The $19 billion project, jointly funded by the...
Western Sydney University confirmed that data stolen in two earlier cyber incidents has now appeared on the open web and dark web. The breaches came from the Student Management System in October...
Perth, Australia — Western Air is highlighting the growing strategic importance of Australia–United States industrial partnerships as global demand accelerates for critical minerals, renewable energy infrastructure and the resources required to support...
Most organisations talk about customer experience as if it exists at the end of the business process. In reality, customer experience usually begins much earlier, inside the workplace itself.
The quality of communication...
When small and mid-sized businesses begin investing more seriously in cybersecurity, looking to larger organisations for guidance can seem like an obvious place to start.
Banks, government agencies and major corporations often have...
