Myer retail group is planning to deploy four new software applications for staff. Moreover, it embarks on a journey to transform its mobile device fleet. For the next 18 months, the store group will have a ‘’ huge store technology transformation.’’
Gary Stones, General Manager of retail operations revealed the program of work in a video published by handheld computer maker Zebra Technologies to social media this week. He said it would cover upgrades to Myer’s point-of-sale systems. As well as to mobility device fleet used by ‘’over 10,000 team members.’’
Stone further said, “It’s a significant investment for Myer that will ultimately run through to benefits for our customers,”
“It’s critical we get this right. It’s an investment we’re making over the next 12-18 months. With some 3600 mobility devices that will be rolled out to over 10,000 team members.
Smartphone-like Zebra TC57X
“It’s not just about the devices – we’ll also be rolling out four brand new applications that our team members will be using to do activities such as stock take, price marking, electronic receiving and dispatch, and also all of our fulfilment activities in our stores.”
The retailer set to deploy a new fleet of smartphone-like Zebra TC57X mobile computers.
It is also “looking to deploy” Zebra’s workforce connect platform “which will enable push-to-talk radio functionality. Also, enable our team members to be able to communicate with each other on-the-fly,” Stones said.
Expand into e-commerce and mobile point-of-sale functionality
“In addition to that, we’re also looking at the TC57X mobility device to be able to replace our telephony solution for our team members as well.”
Stones said the retailer also wanted to establish technology foundations that would enable it to adopt different in-store transactional models down the track.
“We’re looking to be able to position ourselves so that when the time is right. we can use our mobile devices to expand into e-commerce and mobile point-of-sale functionality down the track,” Stones said.
