Apptio’s Cloudability solution is being used by Coles Group to monitor its Microsoft azure resource usage and enable different areas of the company to comprehend the cost of the infrastructure that supports the apps they use.
Coles has been using Cloudability for approximately 18 months, according to senior financial manager for technology Paul Dubaich, who spoke at the TBM Council’s ’21 conference this week. In mid-2019, the supermarket store designated Azure as its “platform of choice,” It now hosts several critical apps, including SAP S/4 HANA for enterprise software (ERP).
In addition to Cloudability, Coles has used ApptioOne to analyze its IT expenditures better and link this spending to business value. Coles is on a TBM (technology business management) “journey,” according to ApptioOne, while Dubaich acknowledged that it is still “early days.”
Coles has “almost quadrupled” its IT spending in the last “three or four years,” according to Dubaich. This created some “pressure” to explain the additional expenditure in terms of return on investment and shift as much of the spending as feasible into OPEX rather than CAPEX. While business functions may recognize the importance of their apps or systems, Dubaich believes they are ignorant of how resource-intensive these processes are on the backside.
Coles could progressively “differentiate between our business functions, its supply – chain management, and our online brand what it takes to support those functions at a technological level” thanks to the TBM model and the supporting Apptio software platforms. Even though the project is still in its early stages, Dubaich claims that Coles is now better able to demonstrate the “instant and tremendous commercial value” of utilizing machine learning and advanced analytics in various company sections.


