With 90% of workloads intended for public cloud and 10% for a hybrid cloud environment located “in close proximity” to its selected public cloud architecture, Suncorp Group has set a target to depart owned or leased data centres by early 2024.
According to Charles Pizzato, executive general manager of technology infrastructure, the company has “established a very clear vision around where we want to be in terms of our IT environment by early 2024.”
With few exclusions, this aspiration calls for running apps mostly in the cloud and virtualizing or containerizing the rest.
According to Pizzato, a few workloads in this round of cloud migrations would be very difficult to shift as-is, thus alternate approaches are in consideration.
The Genesys contact centre technology used by the company, which is now hosted on-premises and “isn’t something you just pick up and shift to the cloud,” is utilised by around 10,000 agents.
Pizzato stated, “We’re going to seize the chance to turn that into a SaaS ‘evergreen’ platform in the cloud.
Obviously, there is work to be done
how we get there. One of the more difficult migrations is that.
He continued, “As part of this next programme wave, several of our most key banking and treasury systems are also still to be built.”


