Kelly Bayer Rosmarin, CEO of Optus, has issued a public apology for a cyber incident that led to a significant breach of sensitive customer data.
Early signs, according to her, point to the attack having begun in Europe.
Without going into detail, the IP address kept changing. It’s an artful assault, “She spoke.
“It is safe to conclude that it originates from several European nations.
She stated that it is still too early for Optus to determine whether the attack was carried out by cybercriminals or a state-based actor, but she did confirm that the Australian Federal Police is conducting an investigation.
She clarified that after learning of the breach on Wednesday, it was determined to “send a call out to all of our consumers to be on alert in the best way that we can” – via media organisations. This was in response to criticism that customers haven’t yet received direct contact.
Customer data breaches may have occurred as recently as 2017.
Optus, according to Bayer Rosmarin, “had grounds to think” the incident affected many fewer subscribers than the estimated 9.8 million.
“We have grounds to think that the true figure is less than that.
“However, we are currently attempting to recreate precisely what the attackers have got.”
The truth of Callow’s tweet was not confirmed by Bayer Rosmarin: “We are still attempting to establish that that information is relevant and is indeed Optus data, “She spoke.
When this type of material is made public, one of the difficulties is that many people may make contradictory claims. We are aware of nothing that has been verified and is available for purchase, but the teams are investigating all options.”
Optus stated that it will give priority to contacting clients whose data had been exposed the most.
