Toll Group, a global logistics company with operations in 25 countries and 500 sites, has embarked on a digital transformation journey by adopting a low-code approach to replace its legacy platforms. The company’s legacy environments were characterized by a mix of development technologies and languages, resulting in inefficiencies and high operational costs.
Driving Efficiency Through Modernization
To address these challenges, Toll Group, under the leadership of Stuart Robertson, Global Head of Digital Technologies, recognized the need for a modern IT system that could enhance agility and promote innovation throughout the organization. The company chose to modernize its operations, focusing on standardization and digitization, with the assistance of technology from Mendix.
The implementation of Mendix enabled Toll Group to rapidly develop multiple custom applications in the past year. A noteworthy feature of this approach is that it allowed individuals with no coding experience to create applications. This transition from manual processes to digital solutions streamlined workflows, improved enterprise-wide information flows, and reduced the time-to-market for applications by 40 percent.
Empowering Employees and Reducing Operational Costs
Robertson emphasized that modernization efforts required a commitment to standardization and digitization across the organization. It brought together IT and business employees to collaboratively devise innovative solutions to business challenges. By enabling non-technical development, Toll Group empowered its employees to actively participate in app creation, leading to increased efficiencies and reduced operational costs.
The adoption of a low-code approach has positioned Toll Group for a more agile and innovative future, allowing it to stay competitive in the ever-evolving logistics industry.
