Due to a “technical issue,” Australia Post customers were unable to access MyPost Business and MyPost Consumer online services or track packages for several hours on Monday.
Around 11 a.m. AEDT, the problems seemed to commence; shortly after 2 p.m., Australia Post posted a social media update claiming that the issues had been resolved.
a change made by a third-party vendor Australia Post utilised caused the three-hour outage.
A now-resolved technical issue earlier today affected our customers’ ability to trace their packages via the MyPost Business and MyPost Consumer online services “said a spokesman.
“We sincerely apologise for any inconvenience this may have caused and appreciate our customers’ patience as our employees worked diligently to find a solution.”
On its social media page, Australia Post announced that its “staff will continue to monitor the issue closely.”
Customers of Australia Post have previously reported seeing 404 and 502 error codes while attempting to access apps and websites.