On the Microsoft cloud, AGL Energy has developed a platform for adhering to its commitments regarding customer data rights.
Hugh Fahy, the chief technology officer, claimed in a statement that the platform was developed “inside the regulatory timeline” and in “only 12 months.”
By November 15 of last year, AGL, Origin Energy, and Energy Australia had to be able to share data upon customers’ requests.
The programme requires that, upon customer request, specified sectors make “customer data,” “account data,” “billing data,” “product specific data,” and “usage data” available to authorised third parties, including comparison and budgeting apps.
Customers can analyse their consumption and usage trends using the data. This might enable consumers to select goods and services that are more likely to satisfy their particular requirements.
Companies can apply for accreditation as data recipients under the CDR, making them eligible to receive data in addition to providing it.
Accreditation as a data recipient “may… enable [it] to unlock new growth prospects,” according to AGL.
These potential include finding new consumers to join AGL’s virtual power plant programme and providing them with individualised and cutting-edge services, according to AGL.
Fahy claimed that AGL worked with a number of outside software-as-a-service providers and Microsoft partners, and that “our [AGL] team’s significant experience using the Microsoft cloud” was helpful.
In 2020, AGL added their analytics functionality to Microsoft Azure and predicted that by 2022, all computing would be done in the Microsoft cloud.
On July 1, 2020, the consumer data regime began with banks and will next be implemented in the telecoms industry before moving on to energy.
